Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.
Charakterystyka pracy: Projektowanie rozwiązań w zakresie Robotic Process Automation przy wykorzystywanie narzędzi służących do automatyzacji procesów biznesowych (np. Blue Prism, Automation Anywhere, UiPath) Współpraca z klientem z sektora finansowego (bankowego i ubezpieczeniowego)...
What will you do? Provide deep dive analysis on CSAT results; Provide effective, accurate and constructive feedback to agents and create action plans to ensure continuous improvement while driving for positive employee satisfaction; Work closely with Team Leaders and Operations Managers within each...
What will you do? Deploy, maintain and support networking technologies to provide business connectivity needs, with use of the equipment of vendors: Cisco (WAN, LAN, Wireless, Security), Juniper (LAN, Security), Aruba (Wireless), Fortinet Fortigate. You will also perform supervisory duties for the...
What will you do: Preparation and posting of journal entries; Responsible for the balance sheet accounts reconciliation and intercompany reconciliation process; Ensure close process is completed in an accurate and timely manner - preparation of accruals, pre-paid releases, posting of bank...
We are seeking professional, motivated, tech savvy and detail-oriented individuals to join NEW team in Cracow. This position will require a mixture of analytical and communication skills, interest in internet and modern forms of communication. A team player at heart, you collaborate with our...
What will you do: Collecting due receivables according to procedures; Influencing customers, negotiating and building business relationships; Cooperating with internal departments (finance and sales teams) Handling emails & outgoing phone calls (external customers and internally to account managers)...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do: Customer Service activities related to service and repair requests from the customers over the phone or via e-mail; Validation of contractual agreements related to Service and Repair process; Order management and returns management activities in SAP; Coordination of service and...
What will you do? Design, delivery and maintenance of Internal Operations Systems & Reporting Platforms; Ah-hoc operational reports; Bug resolution & troubleshooting; Participation in client meetings to discuss findings and ongoing recommendations; Project management; Data analysis → sharing the...
As a Specialist in Disputes Team with Turkish you will be managing customer queries and learning to solve complex cases. What will you do? Answering to customers queries via email/phone; Analyzing cases and provide to the customer a feedback; Applying the DTP procedure in the proper way; Being in...