Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.
Key responsibilities may include: Research Dispute / Deduction; Correspond and Negotiate dispute / Deduction with Customer; Perform Root Cause Analysis; Route and Resolve dispute / Deductions Internally; Manage and Process Disputes / Deductions; Prepare and investigate dispute / Deduction...
Key responsibilities: Responsible for timely cash collection; Investigates and reviews credit risks involving customers and suppliers; Evaluates credit history; Handles day-to-day activities and refers the most delicate matters to the superior; Prepares and follows up letters of collection;...
What will you do: Intake & analyze Customer Requests / Cases via Telephone Calls; Answer Call and create Customer Case; Check Customer details & collect problem information; Resolve problem in first line; If needed dispatch case to & track second line; Callback to Customers for follow-up & closure;...
What will you do: Intake & analyze Customer Requests / Cases via Telephone Calls; Answer Call and create Customer Case; Check Customer details & collect problem information; Resolve problem in first line; If needed dispatch case to & track second line; Callback to Customers for follow-up & closure;...
What will you do: Contract Administration; Intake & activate Customer Requests / Cases; Manage & follow-up on Customer Cases; Planning of technical services; Close Customer Cases when completed;
What will you do: Acting as Subject Matter Expert in the team; Intake & analyze Customer Requests / Cases via Telephone Calls; Answer Call and create Customer Case; Check Customer details & collect problem information; Resolve problem in first line; If needed dispatch case to & track second line;...
What will you do: Acting as Subject Matter Expert in the team; Intake & analyze Customer Requests / Cases via Telephone Calls; Answer Call and create Customer Case; Check Customer details & collect problem information; Resolve problem in first line; If needed dispatch case to & track second line;...
As Order To Cash Team Leader, you will have to develop both good client relationships and motivated and energetic team. Mostly, you will: Manage your team and plan daily work; Act a first point of contact with client to ensure issue resolutions and process improvements; Support your team in their...
What will you do: Monitoring customers’ accounts and identifying outstanding balances due for collection; Contacting (by email, phone calls) the customers with open receivables due for payment; Helping to resolve potential issues; Influencing customers, negotiating and building long term business...
What will you do: Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections; Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts Escalate any uncollected debts for approval to allocate uncollected...
Key responsibilities: Work to support customers of our client; Understand and make decisions according to defined Client Policies and Procedures; Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc) Respond to contacts from users within the agreed...
Key responsibilities: Work to support customers of our client; Understand and make decisions according to defined Client Policies and Procedures; Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc) Respond to contacts from users within the agreed...
Key responsibilities: Work to support customers of our client; Understand and make decisions according to defined Client Policies and Procedures; Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc) Respond to contacts from users within the agreed...
What will you do? You will be responsible for reviewing web data for our Client in a given language. Mostly, you will: Provide back-end support to our client's customer; Review data according to Client guidelines; Work within the agreed timelines, quality and quantity standards; Need to keep up to...
Key responsibilities: Provide back-end support to our client's customer; Review data according to Client guidelines; Work within the agreed timelines, quality and quantity standards; Need to keep up to date with events & happenings in countries of the supported language; Participate in generating...