Job description The Problem Manager primary responsibility is management of the Problem Management process in scope of the Service Support ITIL processes. Seek and eliminate recurrence of incidents, proactively identify hidden risk and improvement opportunities. Undertakes pro-active investigations...
Job description The scope of work is software testing, creating automated tests for software products (projects mainly in Microsoft .NET technology). Employee will be working closely to developers and customers. Main accountabilities Manual/Automatic Test Cases development; Creating (programming)...
Job description The scope of work is software development and engineering tasks on interesting projects mainly in Microsoft .NET technology. Employees will be involved in all aspects of software development lifecycle (requirements analysis, design, implementation, quality assurance, release...
Job description The scope of work is software development and engineering tasks on interesting projects mainly in Microsoft .NET technology. Employees will be involved in all aspects of software development lifecycle (requirements analysis, design, implementation, quality assurance, release...
Job description Monitor and supervise the IT system peripherals and operations of our client's IT layout; Follow a standardized process consisting of explicit and precise procedures; Carry out tasks by strictly following the documents containing the procedures and operations Respond to the system...
Position purpose Incident management and problem management; On demand requests; Cyclic tasks to prepare applications from test to production environment; Citrix accoun administration, printers, shared drives; Active directory administration; Control M; Logs verification; Restoring mailboxes (Lotus)...
Position purpose We are currently looking for a UNIX administrator to work in a team which is responsible for supporting server infrastructure of one of the leading ICT provider on German market. Main accountabilities Performing changes and tasks according to standardized operating procedures...
Job description The scope of work is software testing, creating automated tests for software products (projects mainly in Microsoft .NET technology). Employee will be working closely to developers and customers. Main accountabilities Manual/Automatic Test Cases development; Reviewing software...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description The scope of work is software development and engineering tasks on interesting projects mainly in Microsoft .NET technology. Employees will be involved in all aspects of software development lifecycle (requirements analysis, design, implementation, quality assurance, release...
Job description The scope of work is software development and engineering tasks on interesting projects mainly in Microsoft .NET technology. Employees will be involved in all aspects of software development lifecycle (requirements analysis, design, implementation, quality assurance, release...
Job description Sales support activities for the Service Integration and Management Support presales activities; Develop solutions and responses to RfX documents; Identify new business opportunities; Service Management Transition and Transformation projects Build and transition Service Management...
Zadania: Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie nadchodzących...
Zadania: Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie nadchodzących...
Zadania: Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie nadchodzących...