About Cognizant
Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us on Twitter: Cognizant.
Sales Data Desk Associate will be responsible for customer account data management. They will be accountable for maintaining up-to-date account information and ensuring data quality. They will assist in resolution of account data disputes
- Phone and email contact with customers regarding payment information
- Preparing of customer’s accounts breakdown
- Preparing of payment schedules, overpayment returns and manual invoices
- Joining incoming payments with appropriate invoices
- Sending reminders
- Updating customer’s data in the database
- Processing credit card payments
- Verifying of received payments
- Answering customer’s phone and email queries
- Tracking own activities according with policies
- Performing activities according with client’s expectations and procedures
- Performing daily/weekly/monthly/ad-hoc quality controls
- Participating in other projects and performing activities requested by the Supervisor.
- Basic knowledge of accounting area
- Good knowledge of English (min. B2 level)
- Another language nice to have
- Proficient in Google sheets and CRM applications
- Attention to detail, apply judgement on the job and the ability to effectively multi-task in a deadline driven atmosphere
- University diploma must have
- Experience of BPO area nice to have.
- Competitive salary with cafeteria benefits
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities.
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.