Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. It dedicates itself to help the world's leading companies build stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise. With over 100 development and delivery centers worldwide Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. We ensure that we can lead our clients and our own business toward new horizons of productivity, growth and value.
For more information please visit www.cognizant.com
- Initiating collection customer calls and outreaching on assigned account base in accordance with Invoice Collection and Account Suspension Timeline by exercising good business judgment and due diligence in evaluating account solvency and ability/willingness to pay
- Resolving customer billing disputes working with other Sales Operations personnel, Sales, Legal, and Tax departments
- Escalating problem collection accounts to Credit & Collections and Sales management
- Working with credit analyst on financial distress accounts
- Negotiating payment plans for financial distress accounts (formal payment plans are approved by managers).
- Providing Suspended account information to Write Off and Bad Debt team
- Participating on project/process improvement as needed
- Supporting the company reporting and management team in providing reporting and analysis of aging performance as needed
- Ensuring compliance with all company policies
- Experience in AR Accounting area of 1-3 years
- Good knowledge of English
- Proficient in google sheets and CRM applications
- Ability to build and maintain effective customer/client relationships
- Attention to detail, apply judgement on the job and the ability to effectively multi-task in a deadline driven atmosphere
- Good time management, prioritization skills and ability to work without close supervision and under pressure.
- Graduate with prior B2B collections experience
- Experience of BPO area good to have
- Competitive salary with cafeteria benefits
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Training & development opportunities
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Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.