Applications Management Specialist with Flemish or Dutch (Warszawa or Łódź)

Opis stanowiska

Your responsibilities:

Successful candidates will join a delivery organization providing Applications Management Services for multiple IT systems and applications. Services will be delivered to one of our major clients representing various sectors.
We are looking for preferably IT experienced candidates with Dutch or Flemish to join dynamically growing team, willing to develop, learn new technologies and gain experience in global IT delivery.

Job responsibilities of this role will include:

• Delivery of 2nd line of applications support,
• Analysis of issues and problems raised by users via Service Desk,
• Resolution of incidents and service requests fulfillment,
• Incidents lifecycle coordination,
• Direct contact with client representatives for additional information or clarifications when required (this does not include Service or Help Desk type of contacts or iterations),
• Performing translation from Dutch to English of communication for other non-Dutch speaking team members,
• Monitoring systems availability and performance,
• Maintenance of system documentation, knowledge database and work instructions.

Wymagania

We require:

• Good knowledge in minimum 2 of below technologies:
  - Operating Systems: Windows Server, Unix, Linux
  - Relational Databases: MS SQL Server, Oracle, DB2, PL/SQL
  - Web Solutions: .NET, Java/JEE, HTML
  - Middleware: Apache/Tomcat, JBoss, Nagios, Drupal
  - BI Front-End: SAP BO, IBM Cognos
  - Packaged Solutions: Lotus Notes/Domino, Documentum, Remedy
• Very good knowledge of written and spoken Flemish or Dutch,
• Very good knowledge of written and spoken English,
• University degree (B.Sc. or M.Sc.),
• Strong communication skills,
• Fast learning,
• Good analytical and problem solving skills,
• Teamwork and ability to work under pressure

Oferujemy

We offer:

• Stable operation on the basis of an agreement B2B
• Attractive salary
• Gaining experience in an international company with an established position in the market
• Access to educational platforms with more than 4,000 different IT training
• Private medical insurance (Medicover), Multisport card on preferential terms and Manpower Premium Package
• Positive and friendly atmosphere of work opportunities for professional development
• Participation in projects with prestigious clients from the IT industry