At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?
Air System Process Professional Eastern Europe
Job location: Warszawa
WHAT ARE YOU GOING TO DO?
- Responsible for trainings - all forms including the assessment, calibration and facilitation of training to end users (including country specific materials, knowledge share and awareness across all core systems & station process etc.)
- Evaluate training needs and create a training agenda. Provide training accordingly and keep a training log.
- Create training modules, if needed, leveraging with other regions on existing material and best practices.
- Responsible for testing - all new releases, developments, enhancements, and bug fixes.
- Provide clarification to end users, share good practices and communicate changes and new developments.
- Responsible for development of the test scripts and providing pro-active feedback to the IT organization.
- Upon implementation, follow-up respective implementation and evaluate and enforce compliance.
- Responsible for creation of local working instructions, support the creation of global working instructions, if required by global team.
- Identify improvement opportunities in the operational systems, assess changes proposed by the end users and create (or review) change request.
- Submit and discuss customer needs with the operational team members and other parties.
- Follow-up respective implementation and evaluate and enforce compliance.
- Enforce current levels of compliance to operations systems usage by providing specific coaching and defining actions to close existent gaps.
- Regular briefing on systems’ usage compliance to site managers and operational team members, align on enforcement actions and escalate issues if required
- Enforce current levels of compliance to station process (including inherent policies and procedures) by providing specific training and defining actions (together with the sites) to close existent gaps.
- Regular briefing on systems’ usage compliance to site managers and Operational team members.
- Establish efficient two ways communication between the Operational team members and the end users – sharing the processes, news, training, with the users and highlighting the issues, risks, suggestions for improvement, from the end users.
WHAT ARE WE LOOKING FOR?
- University degree (Logistics and Business Administration, or related) or minimum 5 years in forwarding industry
- Very good knowledge of Air operations, processes, and related tools
- Full understanding of other Operational Systems, e.g., Navigator, One View, OneScan, EDI processing, Cargowise etc.
- Proven coaching capabilities at desk level
- Good training skills
- Good knowledge of local laws and regulations, related to Air operations
- Good problem-solving skills.
- Fluent in English, additional knowledge of other languages is beneficial
WHAT DO WE HAVE TO OFFER?
- A diverse and international organization of professionals with focused approaches to grow CEVA’s business
- A long-term work-relation including active career planning
- A globalized work environment with a broad scale of network connections
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
#DareToGrow
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Poznaj
CEVA Logistics Poland Sp. z o.o.
CEVA - wiodący globalny operator logistyczny, dostarczający dedykowane rozwiązania w zakresie logistyki kontraktowej, frachtu lotniczego i morskiego, dystrybucji oraz zarządzania transportem. CEVA jest obecna w ponad 160 krajach oraz zatrudnia około 58 000 pracowników. CEVA będąc częścią grupy CMA CGM która jest czołowym, międzynarodowym armatorem morskim, zapewnia kompleksowe rozwiązania w zarządzaniu łańcuchem dostaw, jednocześnie będąc jedną z najbardziej zaawansowanych technologicznie firm na rynku usług logistycznych.