ACN is the largest Direct Selling Company for services in the world. ACN bypasses traditional forms of marketing by going directly to customers through independent business owners (IBO's), providing them with the products and services they need and use every day, while also offering a powerful business ownership opportunity for entrepreneurs. Founded in 1993, ACN has offices in North America, South America, Europe, Asia and Australia servicing millions of customers in 23 countries.
ACN manages its European business from its European Headquarters in Amsterdam, Netherlands, and operational offices in Åmål, Sweden, and Wroclaw, Poland.
Working at ACN Europe means working in a dynamic and very international environment.
At present, over 300 employees with over 30 different nationalities are working in our European offices. Our professionals work in the field of Customer and Representative Operations, Finance, Product Management, IT, Marketing, Legal and HR.
To further strengthen our team, we are looking for:
You will be responsible for the daily operations for our ACN customers from the moment the payment is received until the end of the collection process. This refers to allocation of payments into ACN system, ensuring all payment files are received and matched with bank statement, controlling end to end collection process and initializing/implementing new procedures to control bad debt amongst all ACN products.
- Ensuring daily, the correct loading & posting of payments and match them to the correct ledger accounts.
- Receiving daily payment information in all active ACN countries and identify transactions failing validation check (unallocated cash)
- Reconciling these incoming payment files on with the statements from the banks. Ensuring payment files are correct.
- Ensure collection process captures applicable customer accounts. Ensure collection process job in correctly running and reporting on end results. Investigating end results and implementing potentially new processes to improve collections.
- Managing Inboxes; Collection Boxes; within ACN internal systems
- MBO+ level/Bachelor degree
- Work experience in a similar position (1 year preferable)
- Communication and Language skills: fluent written and spoken English is essential. Other European language preferred.
- Computer Literate, MS Excel Skills a must.
- Analyzing and interpreting
- Deciding and initiating action
- Working with people
- Learning and researching
- Adapting and responding to change
- Achieving personal work goals and objectives
- A stable full-time job
- Full on the job training
- Private medical care
- Multisport card/MultiBilet
- Team events
- Internal soft skills trainings
- Nice and friendly atmosphere
- Opportunity to work in a multicultural environment
- Additional days off for years of service