![](/img/firma/templates/747885/11889/top_nowy.jpg)
Job Description:
-
Provide 2nd line technical application support for all parts of eCommerce system components in Production environment
-
Production and Reporting of Production reporting and statistics to Programme Management
-
Day to day management of eCommerce production incidents and infrastructure including Portals, Feeds, Hardware, Software, DR
-
Create and maintain key relationships with dependent teams within the bank such as eCommerce Dev and Test, Operations, STP, Infrastructure and other global support teams
-
Client On-boarding to eCommerce systems
-
Maintain relationships with systems users
-
Ensure all processes and procedures are created, signed off and adhered to including all bank standards processes
-
Release management and deployment of new enhancements and components into the eCommerce production systems environments
-
Manage change control and release process into production
-
Create efficient client on-boarding process flow, and drive adoption of platform
-
Create Standard Operating Procedures (SOP’s) for eCommerce support team and group
-
Test and Implement minor systems changes (configuration and non-development)
-
Capital Markets experience is a must and experience in FX trading platform is desirable and added advantage
-
1-4 years experience in a production support related role
-
University degree
-
Good client facing skills
-
Reuters RET, Unix, SQL
-
FX knowledge would be an advantage
-
Experience with eCommerce platforms in an investment banking arena
-
Fluent English
-
Clearly defined career path and professional development in an international company
-
Career counseling, mentoring and support to help you achieve professional success and grow your career
-
Professional trainings, access to advanced knowledge bases and to advices of international experts
-
Opportunity to work with Global TOP Clients on large international projects
-
Friendly workplace environment, team bonding events, ability to participate in after work activities
-
Competitive benefits package: private healthcare, additional life insurances, lunch vouchers, sport packages, corporate credit card American Express Gold
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.