CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our client global corporation, leader in business, we are looking for Candidates for a position of:
1st Line Support with English
Place of work: Poznań
Responsibilities:
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- Installation and configuration of applications, Operating system and Hardware
- Handling incoming phone calls and emails
- Solving issues related to IT Hardware and Software (internal/external customers)
- Working in compliance with Corporate IT procedures
Requirements:
- experience in a help desk / service desk / customer service position,
- availability at nights
- fluency in English,
- ability to multi-task and setting priorities.
Company offers:
- friendly working atmosphere in an international company,
- internal trainings and possibility for professional development,
- attractive salary,
- social benefits.