1st Line Client Support with English
Miejsce pracy: Wrocław
Nr ref.: JO-160Wr_144
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For international organisation, we are looking for candidates for the position:
1st Line Client Support with English (m/k)
nr ref.: JO-160Wr
Localization: Wrocław
Responsibilities:
- Troubleshooting and advice to technical/functional issues and problems that are reported
- Provide front line of support for IT systems and software, fielding telephone calls (Inbound), voicemails, and emails from IT clients
- Resolve or refer IT issues, and track issues using a central incident management application
Qualifications:
- Very good English (written and spoken)
- Min. 0,5 year of experience in customer IT support area/ Helpdesk/ Service Desk
- Knowledge of Computing devices/ operations systems
- Higher education
- Can do” attitude
Offer:
- Attractive salary and benefits
- Big opportunity to develop your skills
- International, friendly environment
- Trainees and courses
- Very interesting new project which will develop your skills